jeetbbuzz Privacy Policy

1 Introduction and Applicability

jeetbbuzz ("we", "our", or "platform") operates a trusted online gaming platform for users in Bangladesh. This privacy policy ("policy") explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services ("services").

This policy applies to all products and services of jeetbbuzz. By using our services, you are giving your consent to the terms of this privacy policy. Creating an account with us or using our services signifies your agreement to this policy.

If you disagree with any part of this policy, please refrain from using our services. For any questions, contact our support team via live chat.

2 Information We Collect

jeetbbuzz collects various types of information to provide its services. A detailed description of that information is given below:

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• National ID card or passport number (for identity verification)
• Residential address

2.2 Financial Information

To process transactions, we collect:

• bKash, Nagad, Rocket, Upay, or bank account details
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Usage and Technical Information

What is automatically collected while using our services:

• IP address and device information
• Browser type and version
• Operating system information
• Page visit and click data
• Login and logout time and location
• Gaming history and betting patterns

2.4 Communication Information

Information collected when contacting our support team, such as records of live chat conversations and email correspondence history.

3 Purpose of Data Collection

jeetbbuzz uses your information for the following purposes:

3.1 Account Management

Your information is used to create and verify your account, confirm your identity, and provide you with uninterrupted access to all our services.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. Records of each transaction are retained to ensure security.

3.3 Fraud Prevention and Security

Information is analysed to prevent unauthorised access, fraudulent activity, and money laundering. This is essential for the protection of all users on the platform.

3.4 Responsible Gaming Support

By monitoring gaming patterns, we use this information to identify risky behaviour and encourage responsible play.

3.5 Service Quality Improvement

By analysing your usage patterns, we improve the experience on our platform and serve content tailored to your preferences.

3.6 Legal Obligations

Information may be used to comply with applicable laws and regulations and to respond to lawful requests from government authorities.

4 Data Storage and Security

jeetbbuzz places the highest importance on protecting your personal information. We have adopted industry-standard technical and organisational security measures.

4.1 Encryption

All data is transmitted via SSL (Secure Socket Layer) encryption technology. Stored data is also kept secure by strong encryption technology.

4.2 Access Control

Only authorised staff can access your information, and their access is limited strictly to the data required to carry out their responsibilities.

4.3 Retention Period

Your information is retained for as long as your account is active or as needed to provide our services. Even after account closure, information may be retained for a specified period in accordance with legal obligations.

5 Sharing Information with Third Parties

jeetbbuzz does not sell, rent, or commercially transfer your personal information. However, information may be shared with specific third parties in the following circumstances:

5.1 Payment Processors

Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and partner banks to complete transactions.

5.2 Technology Service Providers

The minimum necessary information is shared with game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, and JILI) and other technology partners for operational purposes.

5.3 Legal Authorities

Information may be provided to the relevant authorities when disclosure is mandatory under a court order, government directive, or applicable law.

5.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred to the newly owning entity, subject to the terms of this policy.

6 Cookies and Tracking Technologies

jeetbbuzz uses cookies and similar tracking technologies to improve the user experience and ensure the functionality of the platform.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, verifying security, and remembering your preferences. They cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your language preference, display settings, and gaming preferences.

6.3 Analytics Cookies

These cookies collect data to analyse platform usage and improve service quality. This data is processed as fully anonymous information.

You can control and delete cookies from your browser settings. However, disabling cookies may cause some services to not function properly.

7 Your Rights

As a user of jeetbbuzz, you have the following rights over your own personal information:

• Right of Access: The right to request a copy of the information we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right of Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that data processing be limited in certain cases.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to certain types of data processing.

To exercise these rights, contact our support team via live chat or email at [email protected]. We generally respond to requests within 30 business days.

8 Protection of Minors' Information

jeetbbuzz is an adult gaming platform. Our services are for those aged 21 and above only. We do not intentionally collect any personal information from anyone under the age of 21.

If a minor has registered on our platform and we become aware of it, we will immediately close that account and delete the associated information. If you believe a minor is using our services, please contact us.

9 Changes to This Policy

jeetbbuzz reserves the right to amend this privacy policy as needed. If any significant changes are made, we will:

• Send a notice to your registered email address
• Display a notification on the platform
• Update the "Last Updated" date at the top of this page

Continued use of our services after changes have been made will indicate that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

10 Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is available seven days a week, 24 hours a day, providing service in Bengali.